About Us

What We Do

We are committed to providing data-driven assurance solutions to our customers. ADEC USA helps our customers achieve their own business needs, by providing quality service. By alleviating the pain points related to document management, information management and other back office processes, our customers can focus on growing their own business.

Why We do What We Do

We are dedicated employees who are empassioned to find new ways to move the needle on innovation and collaborate to create better outcomes. We believe in having fun as well as in giving back to the community.

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Services

Our deep industry knowledge allows us to deliver a variety of services that can assist you to reduce costs, optimize resource use, and improve operational efficiencies that can help you reshape and grow your business no matter where you are.

Document Management Services LEARN MORE

Online Archiving and Retrieval Services LEARN MORE

Contact Center Services LEARN MORE

Rebate Processing and Fulfillment Services LEARN MORE

Business Processing Services LEARN MORE

Application Development Services LEARN MORE

Industry Sectors

ADEC USA has deep industry experience supporting our clients with customized customer and back-office support options. Listed below are the key business segments ADEC supports and has provided customized industry specific BPO solutions.

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Healthcare ADEC USA Healthcare is the partner of choice for hospitals, physician groups, clinics, third-party administrators, health plans, insurance companies and pharma organizations. read more

Banking & Financial ADEC USA provides BPO outsourcing solutions for banks, credit unions and financial clients of all sizes. ADEC is PCI-DSS certified and complies with the Payment Card Industry-Data Security Standard for Organizations that process credit card information.

Logistics ADEC USA is the trusted partner for some of the largest logistics organizations in the US. For 27 years, we have provided enhanced back-office support to transportation providers such as critical shippers, LTL carriers, TL carriers, air freight & air charter, freight forwarders & other logistics companies.

Mortgage ADEC USA provides support that mortgage processors, loan servicing organizations and title companies depend upon the most.

PEO Outsourcing Get the benefits of PEO outsourcing solutions with ADEC USA: Maximize efficiency, minimize costs, and tap into a global talent pool. Learn how today! read more

Legal ADEC USA provides BPO outsourcing support to law firms and legal organizations of all sizes.

IMPACT SOURCING

Impact Sourcing is revolutionizing outsourcing by focusing on social responsibility, providing jobs to marginalized communities, and fostering economic inclusion as part of a conscious workforce-building strategy.

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People Empowering our people through skills and career development is at the heart of our approach. This leads to economic opportunities, ultimately contributing to advancing social progress.

Communities As we introduce impact sourcing to new local communities, we infuse fresh capital into the region, providing increased spending power for local residents within their communities.

Clients Our clients get the benefit of an outsourced model that blends value and efficiency with impact-focused employment practices that contribute towards sustainability goals.